Shipping Policy

Shipping Policy

• We ship across India. Only Prepaid Option is available. Please prefer to our shipping table below:

  Bill Amount	Shipping Charges
  Above 799	Free shipping
  500 to 799	Rs. 100
  Below 500	Rs. 150




• We will ship your Product in 1 to 2 working days and the product will be delivered to you in 4 to 5 working days / as per the estimated date on tracking Id(*exception any unlikely events)

• We deliver to every pincode If for any reason, your pin code is out of our delivery area, please do contact us and we will try to see if we can service you using a local courier. You can check if we service your pincode using our pincode checker on the product detail page.

• We give the estimated time of delivery on the shipping page. However, may vary depending on our shipping partner and weather.

• We currently do not ship our products internationally - if you are located outside India, and you would like to place an order with us, please contact us on 7045198787 / online.sales@probott.com and we will try to fulfil your order

• Status of the order: You will receive an email / Whatsapp confirming your order, payment and address details.

  
  

  Once your order has been processed, we will send you a dispatch confirming that your order has been shipped. This will also include the carrier and tracking information as well as a link to the Courier website which would display the estimated delivery date of your order. We aim to contact you via email or telephone if:

  • We require further information from you to process your order
  • We need to make changes to your order (e.g. availability dates, product upgrades)
  • We encounter problems during delivery

• Upon delivery, please inspect the packaging for any damage. Do not accept the order if the box looks physically damaged or tampered with. Also do note that the products should be inspected within 7 days of receipt. You will be deemed to have accepted the products unless you have notified us of any damage within 7 days after receipt of the products. The risk of any damage, loss or deterioration of the products and liability to replace the same during transit till the point of delivery of order to you shall be on Probott. Probott shall not be liable for any damage caused after the order has been delivered to you.

• If for any reason there is an unforeseen delay in shipping your order, we will make every attempt to let you know in advance via the contact details mentioned in your order. In the unlikely event that we are not able to ship your order completely within 4 to 5 working days of the order, we shall notify you about the same and seek your confirmation on shipment of available products in your order. In such cases, your payment against the unshipped part of the order shall be refunded; in the manner you have made the payment.